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Solutions for Helpdesk Providers

Companies expect their IT departments to boost service levels and to lower their operating costs. The IT professional who is successful within these constrictions is generally highly regarded. The common denominator of these professionals is a willingness to try the newer technologies. One of those is Radmin remote administrator from Famatech.

With Radmin line of software, your helpdesk technicians can remotely control any desktop PC anywhere on a LAN, WAN or over the Internet. The end-user at the remote machine can talk to the technician and follow his mouse movements. Radmin makes your helpdesk actions more effective and reduces repeat traffic.

Famatech Radmin remote control contributes to strengthening your company bottom line. Our unique licensing covers multiple computers at a minimal expense.

Radmin software enables you to:

• Greatly improve your company's end-user productivity by keeping your network PC's and servers running at all times.
• Increase helpdesk service quality by significantly improving response times.
• Maximize end-user productivity and minimize downtime by speedy problem resolution
• Monitor employees' use of computers for possible unauthorized activities.
• Make any of your PC's instantly accessible from anywhere in the world.
• Make online communication by means of secure voice and text chats.
• Increase performance, decrease response times and eliminate travel expenses for your Helpdesk technicians.

Why IT Professionals choose Radmin products?

Radmin has already made a name in the IT World as an effective tool for remote administration. The IT professionals who use the product trust the brand as they know its gist: unbeatable performance, mission-critical functionalities, strong encryption and biggest value for the money. This is Radmin - check it for yourself.

Some of the many advantages Radmin provides include:

• Security

  It is obvious that in a task like accessing a remote PC, security is crucially important. There’s a threat of hijacking confidential business files whenever you access the corporate data from the outside. Radmin products use the most stringent security available on the market. Strong encryption - up to 2048 bit key size, NTLMv2 and IP-filtering secures your actions whatever connection you use. All transmitted data - screen images, mouse movements, key signals and audio streams - are encrypted and cannot be intercepted.
  
  

• Speed

  Radmin is the fastest remote control system available on the market. Unique algorithms make your work comfortable even on very tight bandwidth. For example, in case of a dial-up modem connection, the screen updates are at an impressive 5-10 times per second! Radmin Communication Server automatically changes the bitrate, but also applies various codecs depending on the network conditions, optimizing your traffic and providing clear sound.
  
  

• Affordability

  Radmin's affordable price puts it in a class of its own. The tools have been designed to contain only real mission - critical functionality so that the savings are passed on to our customers. Unlike many other products on the market, Radmin offers a lifetime license - a Radmin customer is a customer forever. Finally, Famatech offers very flexible licensing policies that cover various types of business infrastructure.
  
  

• Low System Requirements

  Radmin has no special hardware requirements and hidden costs. If your computer has Windows, Radmin will run on your computer - it's that simple.
  
  

• Free Trial

  Download a free trial version and take it for a spin for 30 days. You'll soon wonder how you ever got along without it!